Microsoft keys and licences

Delivery is electronic and almost immediate once payment clears. In the rare cases that need manual verification it can take up to 24 hours.

Yes, including activations that require phone verification: our team provides the confirmation ID and walks you through the whole procedure.

Contact support with evidence of the failure: we provide a replacement key, or a refund after verification. Outside that case, delivered keys are non-refundable because they are instantly activated digital products.

Windows, Office, Project, Visio, SQL Server and Visual Studio, in the editions listed in the catalogue. Each product page states the edition, the version and what the key covers.

The number of activations is stated on the product page, and for most keys it is one machine. If you need to equip several workstations or servers, order one key per machine — or ask us for a volume quote.

It depends on the type of licence, which the product page states before you order. Where the licence allows it, deactivate the old machine first, then activate the new one; our team handles the phone activation step with you if Microsoft asks for it.

Yes, like any other service: the invoice is available as a PDF in your client area as soon as the payment clears, with your company details if you filled them in on your billing profile.

Yes. Send our sales team the products, editions and quantities you need and they come back with a quote. Resellers get their volume tiers applied automatically on eligible orders.

Yes. You hold administrator rights on your machines, so you install and activate the product there as you would on a physical workstation. Check on the product page that the edition covers server use before ordering.

The catalogue keys are perpetual: you buy a version once and keep using it, with nothing to renew each year. The product page states the version precisely, since a perpetual licence does not upgrade you to the next one.

The installation media comes from Microsoft directly, which is where you should always get it: we send you the key and point you at the official download. If the version you need is hard to find, support will walk you to it.

The catalogue covers perpetual licences — Windows, Office, Project, Visio, SQL Server, Visual Studio. If a subscription plan is what you actually need, tell our sales team what you are equipping and they will tell you plainly whether we can supply it.

Yes, licences live in the same client area and the same billing as the rest of your services: order them together and everything lands on a single invoice.

No, the key survives a reinstall — activate again on the fresh system. If Microsoft refuses an online reactivation after several installs, our team handles the phone activation with you.